We understand that customer grievances can happen due to multiple reasons. It can be because of the gap between the promised service levels and the service levels offered and due to the genuine technical or communicative errors in the system. Users are informed about the channels to escalate their complaints, concerns and grievances within Atom and their rights if they are not satisfied with the resolution of their complaints.
4th Floor, Suraksha Ace Building,
CST No. 34/3, Village Chakala,
Plot No. 2-A, Andheri Kurla Road,
Andheri East, Mumbai, Maharashtra 400059