Frequently Asked Questions

Do you have a Query? Don’t worry we’ve answers for all your doubts

About atom technologies

atom is an end to end payment services provider offering a vast range of payment services and solutions through both online & offline platforms

We offer four different types of payment solutions.

  1. Payment Gateway
  2. Point On Sale
  3. Interactive Voice Response
  4. mGalla – mobile payment app

atom provides numerous options to its merchants. Be it online payment gateway or POS machine. It is one-stop solution for all payment related services. Our payment gateway provides 265+ payments options as well as EMI to sell higher value products.

Yes. It is PCI DSS 3.2 Compliant Certified (Payment Card Industry Data Security Standards).

Yes, we support all modern mobile devices and tablets which include Android and iOS.

Registration & Activation

  • A working website for ecommerce business with About us, terms and conditions, Privacy policies, Cancellation & refund policies, return & replacement (timelines), delivery policy along with timelines, Contact us details telephone & email details
  • Documentation to complete Know Your Customer norms
  • An Indian business bank account
  • Summary of what your business will be doing
  • Business should not fall in a restricted category

Sign up with atom tech and fill in the details. One of our customer care executives will soon get in touch with you.

For Proprietorship firm:   

  1. Registration certificate of the firm – (CST, Tax, state registration) 
  2. Authorized signatory ID proof (PAN & Passport) 
  3. Letter of verification from the Bank – (required when there is a sign mismatch)

 

 For Partnership firm:

  1. Company PAN
  2. Registration certificate of the firm
  3. Signed and valid partnership deed
  4. Authorized signatory ID proof (PAN & Passport) 
  5. ID proof of all the partners
  6. Declaration on authorized signatory (On Company letter head signed by all the partners)  
  7. Letter of verification from the Bank – (required when there is a sign mismatch)

 

  For Private firm:

  1. MOA, AOA, Incorporation certificate – (All in One set)
  2. Company PAN
  3. Authorized signatory ID proof (PAN & Passport) 
  4. Form 32
  5. Board Resolution
  6. List of directors (Required an information on list of directors on company letter head. When the name is not mentioned MOA, AOA- Name, Res Address, office Address, DOB, Gender, Signature, Pan Number)
  7. Letter of verification from the Bank – (required when there is a sign mismatch)

 

Trust:

  1. Signed and valid Trust deed  Registration Certificate
  2. Authorized signatory ID proof (PAN & Passport)
  3. Board Resolution (Trust Declaration)
  4. Trust PAN
  5. Letter of verification from the Bank – (required when there is a sign mismatch). 

 

Society: 

  1. Signed and valid Bye –Laws of the society
  2. Authorized signatory ID proof (PAN / Passport) 
  3. Board Resolution
  4. PAN
  5. Letter of verification from the Bank – (required when there is a sign mismatch)

Sign up and fill in the details and within 3 working days our customer care executives will get in touch with you.

Pricing Plans

Payment Gateway Pricing details are available at: https://www.atomtech.in/pricing/payment-gateway
POS Pricing details are available at: https://www.atomtech.in/pricing/pos-pricing

No. There aren’t any hidden prices. We are very transparent in all our dealings.

No, it is exclusive of GST.
Yes, you can fill in the details and our customer care executives will get in touch with you.

Integration and Payment options

Integration kits along with documents are available to download on atom website.
You need to sign up with atom and fill in the details. Post verification our customer care executive will deliver the kit and assist you with the installation.
You just need to download light weight SDK kits for Android & iOS from our website.
Credit Card, Debit Card, Net Banking, UPI, Bharat QR, Tez, EMI, AMEX, NEFT/RTGS, Wallet, PayLater, PayPal, International Cards, Challan.

Yes. EMI facility is available at the following bank:

  • HDFC Bank
  • CITI bank
  • Axis Bank
  • Kotak Bank
  • Standard Chartered Bank
  • IndusInd Bank
  • HSBC Bank
  • YES BANK
  • RBL

Helpdesk & Support

Drop us an email or you can directly call us.

Currently we are working on it. Soon it will be live on our website.

Refund & Settlement

Payment will be processed on T+2 days basis, fund credit will be done once in a day.

Merchant’s name will appear on the statement from where the transaction originated.

When the merchant request to initiate refund, atomtech will process through respective payment schemes like Visa, MasterCard, RuPay etc.

Regarding Hiring & Jobs

You can apply through our career portal. Here is the link https://www.atomtech.in/career
No. Currently all the positions are closed.
FT Tower, CTS. 256 & 257,
Suren Road, Chakala,
Andheri (East), Mumbai – 400093,
Maharashtra India

If your query is not listed here then, you can contact us at

Contact Us